Managed Support & AMC for Defence & Aerospace

An AMC is worth what its severity definitions say. Vague contracts produce arguments during outages, so we define severity, response and resolution in writing before signing.

In defence & aerospace, systems must run fully air-gapped, on open weights, with no external dependency whatsoever. That single fact reshapes how managed support & amc has to be built here, the guardrails, the approval points and the evidence trail are design inputs rather than things bolted on before go-live.

The workload we are most often asked to take on first is logistics and inventory optimisation, usually integrated against sensor systems. Every engagement opens with a measurement: the cycle time, the cost per transaction, or the error rate we are being asked to move.

Deployed across regulated and unregulated sectors, with audit trails where the regulator expects them. Six weeks to something running in production, not six quarters to a strategy document.