Voice AI Agents for Banking

Indian-language speech is not a solved problem at the accent and code-mixing level. We test against recordings of your actual callers rather than clean studio audio.

In banking, core banking systems are not to be touched, so everything integrates around them. That single fact reshapes how voice ai agents has to be built here, the guardrails, the approval points and the evidence trail are design inputs rather than things bolted on before go-live.

The workload we are most often asked to take on first is AML alert triage, usually integrated against Finacle. We build the smallest thing that proves the case, put it in front of real users, and expand only what earns its keep.

Multi-model by default, so a provider outage is a routing decision rather than an incident. You own the code, the models where they are open-weight, and the documentation to run it without us.