infra · open source

Voice AI Agents with LiveKit

Voice AI Agents built on LiveKit, chosen where it genuinely fits, and swapped where it does not.

Category
infra
Vendor
Open source
Alternatives we also use
8

Why LiveKit for this

We replace IVR trees with agents that just ask what you need. The measurable outcome is usually containment and average handling time. Both of which we baseline before building.

LiveKit is strongest at genuinely low latency with self-hosting available. For voice ai agents that matters because the failure modes of this kind of system tend to cluster exactly there.

The honest trade-off: you take on real-time infrastructure operations. We say that up front because a stack chosen for fashion rather than fit becomes someone's migration project two years later. We build the smallest thing that proves the case, put it in front of real users, and expand only what earns its keep.

We hand over with runbooks, tests and a team that knows how it works, not a dependency.

The honest assessment

What it is
Real-time audio and video infrastructure, the transport layer under low-latency voice agents.
Strongest at
genuinely low latency with self-hosting available
Trade-off
you take on real-time infrastructure operations
Category
infra

We are not a reseller for LiveKit and hold no commission on this choice. Where a different option fits your workload better, the recommendation will say so. That is the entire value of asking us.

What is included

  • Telephony integration with your existing numbers
  • Indian-language speech recognition and synthesis
  • Sub-second turn latency with barge-in support
  • Live transfer to a human with context
  • Call recording, transcription and QA scoring
  • Compliance with calling and consent regulations

Questions

Which Indian languages are supported?

Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Bengali, Gujarati and Punjabi among others, including code-mixed English. We test on recordings of your real callers, not studio audio.

How fast does it respond?

We target sub-second turn latency end to end, with barge-in so callers can interrupt naturally. Anything slower and callers assume the call has dropped.

Can it transfer to a human?

Yes, warm transfer with the transcript and caller context handed over, so the agent does not ask the customer to repeat themselves.

Alternatives for voice ai agents

Same capability, different stack. Each page states its own trade-off.

Building with LiveKit?

Bring us the workload and we will tell you whether this is the right stack for it.

Or email bd@dtrasglobal.com · call +91 74118 77878