Capability

Email & Lifecycle Marketing across India

Lifecycle messaging across email, WhatsApp and SMS, triggered by behaviour, measured on revenue per recipient.

Industries
12
Stack options
6
Typical first release
6 weeks

What email & lifecycle marketing means when we build it

In India, WhatsApp changes the calculus, but it is rule-bound. Proper opt-in and approved templates are not optional, and getting them wrong risks the number itself.

Integration comes before intelligence. A model that cannot reach your systems of record is a demo with good manners.

Multi-model by default, so a provider outage is a routing decision rather than an incident. You own the code, the models where they are open-weight, and the documentation to run it without us.

What is included

  • Deliverability foundation, SPF, DKIM, DMARC and list hygiene before any sending
  • Segmentation based on behaviour rather than demographics alone
  • Triggered flows: welcome, abandoned cart, post-purchase, win-back
  • WhatsApp lifecycle where opt-in and template rules allow it
  • Testing on subject, send time and offer with real significance thresholds
  • Revenue-per-recipient reporting, not open rates alone

Who this is for

We usually work with ecommerce managers, growth leads, retention marketers and SaaS teams, the people who own the outcome rather than the tooling decision.

Questions we get asked

Email or WhatsApp in India?

Both, for different jobs. WhatsApp has far higher open rates and stricter rules and costs; email carries longer content and costs almost nothing. Transactional and urgent goes to WhatsApp, considered content to email.

Our emails land in spam. Fixable?

Usually. It is typically authentication records, list quality, or sending patterns rather than content. The audit identifies which, and reputation recovers with disciplined sending.

How often should we send?

Frequency matters less than relevance. Segmented sending to people who want it can be weekly; blasting everyone monthly still generates complaints.

Considering email & lifecycle marketing?

Tell us the workflow and the constraint. We will tell you honestly whether it is worth building.

Or email bd@dtrasglobal.com · call +91 74118 77878